Frequently Asked Questions
What areas do you cover?
We provide home cleaning services across the London Metropolitan Area, with a primary focus on East and North London. If you’re unsure whether we cover your location, simply contact us—we’ll be happy to check.
What type of cleaning services do you offer?
We offer a full range of home cleaning services, including:
Carpet & Rug Cleaning
Upholstery & Mattress Cleaning
Curtain Cleaning
Oven Cleaning
One-Off Deep Cleaning
End of Tenancy Cleaning
After Builders Cleaning
Regular Home Maintenance Cleaning
Are your cleaning products safe for children and pets?
Yes. We use eco-friendly, non-toxic, and family-safe cleaning products suitable for homes with children, pets, or allergy concerns.
Do I need to be home during the cleaning?
It’s entirely up to you. Many clients prefer to be present, but it’s not necessary as long as we have access to the property. We can also arrange key collection when needed.
How long does a typical cleaning service take?
This depends on the service type, property size, and condition. A standard carpet cleaning may take 1–2 hours, while a full end-of-tenancy clean may take several hours. We always provide a time estimate beforehand.
How much do your cleaning services cost?
We recommend removing small items from the floor and clearing access to the areas you want us to clean. For carpet cleaning, vacuuming beforehand is helpful but not required—we can take care of it if needed.
What if I’m not satisfied with the results?
Customer satisfaction is our top priority. If something isn’t right, contact us within 24 hours and we’ll return to fix the issue at no extra cost.
Do you offer same-day or emergency cleaning?
In many cases, yes. Depending on availability, we can arrange same-day or next-day cleaning for urgent situations. Contact us to check our schedule.
Do you provide the cleaning equipment and products?
In many cases, yes. Depending on availability, we can arrange same-day or next-day cleaning for urgent situations. Contact us to check our schedule.
How can I book a service?
You can book easily by phone, WhatsApp, or through our website. We’ll confirm your appointment and send all details right away.